Manage Your
Field Workforce
From One Place
CrewHub is an all-in-one operations platform built for any company that deploys workers in the field — from facilities and logistics to healthcare, utilities, and beyond.
Real-Time Dashboard & Analytics
Illustrative admin home — Northline Security sample week. Coverage, response time, and live posts at a glance.
- Active posts, late/missing, and unassigned shifts
- Open and urgent ticket counts with response times
- Unapproved hours ready for payroll
- Department dashboards and widget density controls
- Notification inbox and duty activity feed
- HR applications widget for recruiting teams
Benefit: Data-Driven Decisions
Leadership sees operational health instantly — no more waiting for end-of-week reports.
Intelligent Shift Scheduling
Create Schedule
Build shifts with recurrence, services, and task checklists
Publish & Notify
Workers receive shift offers via app and SMS reminders
Accept / Reject
Workers confirm availability; managers see responses live
Start Shift
Clock-in from mobile with GPS verification
Complete Tasks
Check off assigned duties and submit reports
End Shift
Auto-calculate hours, flag late starts or overruns
Week grid with dummy sites (Downtown Office, Harbor Mall, West Campus) — published blocks, open posts, and copy/publish actions.
Recurring Schedules
Weekly patterns, copy-forward, CSV and Novagems import, conflict checks before publish.
Shift Reminders
Automated SMS and voice reminders before start, with management escalation if unanswered.
Attendance Approval
Scheduled vs clocked hours, overtime flags, then payroll and invoices from the same numbers.
Active Shifts Board
Dummy Tuesday night board: Maya Chen on post, Jordan Hale late 8 minutes, check-call and in-transit states.
- Who is on which site, with last GPS ping
- Movement trail, geofence, and battery sampling
- Late start, idle, and low-battery alerts
- Welfare check-call state on the same card
- Panic tickets raised from the phone
- Linked reports, SMS, and voice logs
Benefit: Dispatch Without Guesswork
Supervisors stop calling around to learn who showed up. The board already knows.
Empower Your Field Workers
Dummy field session: Downtown Office night tour and Security department radio. Data is illustrative.
- Accept, reject, start, and end shifts
- GPS clock-in with geofence validation
- Patrol stop check-in / skip with ETAs
- Reports with photos and auto PDF
- Site gallery — photos, docs, training video
- Asset checkpoints and QR handover
- Panic alert to dispatch
- Team radio (push-to-talk) on shift
Benefit: Worker Accountability
The phone is the post log — location, tasks, radio, and proof of work in one place.
On-Site Reporting & Live Movement
Dummy night tour: Maya Chen’s GPS trail around Downtown Office, last ping 18s ago, duty report DR-441 pending approval.
- Site-assigned report templates, filled on the phone
- Photo evidence with timestamp audit, then PDF
- Supervisor approve / reject before client delivery
- Scheduled email of nightly reports to the client
- Periodic GPS and battery pings while on shift
- Movement history, idle alerts, inside/outside geofence
Benefit: See the Work as It Happens
Clients get proof. Dispatch sees who moved, who stopped, and what was filed — without a radio check.
Push-to-Talk on the Same Platform
Dummy Security department channel — six listening, Jordan Hale holding the floor.
- Department, site, shift, and custom channels
- One speaker at a time — press to talk, release to listen
- Available on the staff app during an active shift
- Admin channel list, archive, and department seed
- Sessions logged with optional recording / transcript
- Built on Twilio + the existing GraphQL / FCM stack
Benefit: Instant Voice Without Extra Radios
Coordinating a lobby incident takes a hold, not a phone tree — and dispatch already has the shift context.
SMS, Voice, PBX & Office Chat
Dummy #night-ops thread — camera down, ticket T-1842, check-call window called out by dispatch.
SMS
Reminders, alerts, two-way worker messages.
Voice & PBX
Extensions, ring groups, IVR, business hours, voicemail.
Office Chat New
Common channel, groups, DMs, realtime delivery.
Recordings
Call audio, transcripts, linked communication logs.
Ask the Live Operation in Plain Language
Sample: “Who is late or missing?” returns Jordan Hale + an unassigned West Campus night — then a confirmable re-offer.
- Coverage, lates, overtime, tickets, invoices
- Site SOP answers via RAG — cited, not invented
- Preview → confirm for assign, publish, ticket reply
- Alerts inbox for late, missing, and OT detectors
- Uses the manager’s own JWT — no extra data access
- Rate limits, model allowlist, conversation history
Benefit: Exceptions Surface Themselves
Managers hunt less in the grid. The assistant finds the gap, shows the records, and waits for a tap to act.
AI Reads the Mail. Tickets Appear.
Dummy Harbor Mall extra-cover request → intent Extra coverage, PO-8841, ticket T-2218 opened at 94% confidence.
- IMAP mailbox watched continuously
- Domain/address blocklists drop noise first
- AI extracts site, dates, PO, and service type
- New ticket or append to the same email thread
- Auto-respond when rules and confidence match
- Corrections feed versioned prompts and evals
Benefit: Inbox Becomes a Work Queue
Client mail is work the moment it arrives — classified, ticketed, and optionally answered before a human opens it.
Draw the Post. Enforce the Clock.
Dummy Downtown Office polygon fence — clock-in must be inside; Maya Chen shown inside the boundary.
- Radius or polygon boundary per site
- Editable on the map when you set the site location
- Configurable clock-in distance threshold
- GPS clock-in rejected or flagged if outside
- Patrol check-in / skip validated against the fence
- Live board shows inside vs outside geofence
Benefit: Hours Tied to the Actual Post
A clock-in from the parking lot next door does not count as on site. The fence is the proof.
Custom Services and Rates
Dummy catalog: Guarding $32.50/hr default; Harbor Mall override $36.00/hr. Apply across sites in bulk.
- Shared service catalog: name, rate, unit, icon
- Attach services to sites with local rate overrides
- Scheduler filters and bills by service type
- Ad-hoc and emergency clocks land in the right bucket
- Invoices generated from those verified service hours
- Bulk apply a service across many sites
Benefit: One Catalog, Accurate Invoices
You are not retyping “night patrol” on every site. Rates follow the service — unless that client pays more.
Asset Management and Tracking
Dummy night-tour checkpoint: Radio R-104 and keys checked; bodycam BC-22 flagged unresolved.
- Asset registry with types, tags, IDs, and custom fields
- Checkout, return, drop, and in-locker status
- Required shift checkpoints at start and/or end
- QR token handover between officers or sites
- Full movement history — every handoff is logged
- Unresolved queue with photo evidence to close gaps
Benefit: Kit Stops Disappearing
The next officer cannot start clean if the last one never returned the radio. The checkpoint makes that visible.
Automations — Including n8n
Dummy rule: high-priority Harbor Mall ticket → comment + SMS + n8n → Slack #dispatch and a Sheets row.
- Event catalog — ticket, shift, checkup, and more
- Condition groups with priority and dedupe windows
- Native actions: SMS, email, call, assign, comment
- Start an n8n workflow with the event payload
- Webhooks and Google Sheets for lighter integrations
- Run history — which conditions matched, what succeeded
Benefit: CrewHub Stays the Source of Record
n8n fans events out to the tools you already run. Scheduling, tickets, and hours still live here.
Ready to Transform Your
Field Operations?
Join companies that have replaced spreadsheets and disconnected tools with one powerful platform. Schedule a demo to see CrewHub in action.
CrewHub Field Operations Platform © 2026